OS Travel.ca Privacy Policy
This Privacy Policy explains how we collect your personal information on our website, how we protect such information, and the choices you have concerning the use and disclosure of such information. Your privacy is important to OStravel.ca. Please read the Policy below carefully. At OStravel.ca, providing a private and secure purchase environment is one of our top priorities. We want you to be as comfortable and at ease as possible when visiting our website. We are dedicated to protecting the privacy of those users who visit and browse our website. Please remember that this Privacy Policy applies only to information collected by our website. We are not responsible for the privacy of any information you reveal or choose to post in any public forum or for the privacy practices of websites that are operated or owned by third parties.
Purchase Policy
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however, therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. While we are confident that transactions on our site are secure, we recognize that you may have concerns about purchasing travel online. The security of your personal information is important to us.
Privacy Policy
Protecting your privacy and the confidentiality of your Personally Identifying Information has been the corner stone of the way we do business with you at OStravel.ca, whether over the Internet, on the telephone or in person at our office. What type of information do we collect?
There are two types of information we collect.
a. personally identifiable information; and
b. non-personally identifiable information
What is Personally Identifiable Information?
Personally identifiable information (PII) is any piece of information which can potentially be used to uniquely identify, contact, or locate a single person. . This includes information like your real name, e-mail address, mailing address, phone number, credit card number, or other information that you submit to us voluntarily. We will not collect any Personally Identifiable Information from you unless you voluntarily submit such information to us. Therefore, if you do not want us to obtain any Personally Identifiable Information about you, do not voluntarily submit such information to us.
Use of Personally Identifiable Information
OStravel.ca takes your privacy seriously and will not share your Personally Identifiable information without your consent. If you choose to use one of the features below,
your PII will be used as follows: OStravel.ca will not sell, share, license, trade or rent your Personally Identifiable Information other than as specified under this Privacy Policy. Unless you give us permission to do so. You do not have to provide us with any Personally Identifiable Information to visit or browse our website. However, if you choose to withhold requested information, you may not be able to visit or view all sections of our website.
Email and Other Voluntary Communications- You may also choose to communicate with OStravel.ca through email, via our website, via telephone, in writing, or though any other means. We collect all information in these communications, and because such information may be Personally Identifiable Information, we will only use such information in accordance with this Privacy Policy. Automatic Collection of Non-Personally Identifiable Information
When you visit or browse our website, we may also collect information that by itself cannot be used to identify or contact you (“Non-Personally Identifiable Information”). Non-Personally Identifiable Information may also include certain anonymous information about the type of browser you use, the server name and IP address through which you access the Internet (such as “sympatico.com” or “rogers.com”), the date and time you access our website, the pages you access while on our website, and the Internet address of the website, if any, from which you linked directly to our website. Non-Personally Identifiable Information is used to help us to understand the characteristics of people who visit our website and to improve and market our website in general. In the event that we link any Non-Personally Identifiable Information with Personally Identifiable Information, we will treat such information as Personally Identifiable Information and only use such information in accordance with this Privacy Policy.
Information We Use
OStravel.ca may use the Personally Identifiable Information collected through our website primarily for such purposes as:
1. providing services and support to users;
2. improving our website, including tailoring it to users’ preferences;
3. responding to users’ questions, inquiries, comments and instructions;
4. maintaining the security and integrity of our systems
In general, we use the Personally Identifiable Information collected on our website to enable you to make travel reservations and other travel related online purchases. When you make a reservation or purchase online with OStravel.ca, we will share information about you and your purchase with the applicable travel suppliers. We will only provide the necessary information to ensure your travel arrangements are confirmed with these travel suppliers. The travel suppliers will use your credit-card information to process your ticket or reservation. We also use the Non-Personally Identifiable Information collected automatically by our servers internally primarily to help us administer and improve our website.
When do we disclose the information we collect?
Disclosure of Information
Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not disclose any information we gather from you on our website. Any and all the information collected on our website will be kept strictly confidential and will not be sold, shared, licensed, traded, rented, or loaned. Any information you give us will be held with the utmost care and will not be used in ways that you have not specifically consented to. If you have any questions, please feel free to contact our privacy officer at the telephone number or address set out below.
Affiliates
We may disclose Personally Identifiable Information about you to our Affiliates. For the purpose of this Privacy Policy, “Affiliates” means any person or entity which directly or indirectly controls, is controlled by or is under common control with OStravel.ca, whether by ownership or otherwise. Any information relating to you that we provide to our Affiliates will be treated by those Affiliates in accordance with this Privacy Policy.
Legal Rights & laws
We may also disclose your Personally Identifiable Information if we believe in good faith that we are required to do so in order to comply with any applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose Personally Identifiable Information in special circumstances when we have reason to believe that providing such information is necessary to identify, contact or bring legal action against a third party who may be violating our terms & conditions, or to protect the safety and/or security of our users, our website and/or the general public.
Third Parties
We may provide to third parties, information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our website. Third party vendors may have access to and may collect information needed to perform their functions and are not permitted to share or use the information for any other purpose. For instance, we may provide information to third parties regarding the number of unique users who visit our website, the demographic breakdown of the registered users of our website, or the activities that visitors to our website engage in while on our website. The third parties to which we may provide this information may include potential or actual commercial partners, sponsors, licensees, researchers and other similar parties. Contractors (internal & External) We may employ independent contractors, vendors and suppliers (collectively, “Outside Contractors”) to provide specific services and products related to our website. These Outside Contractors may sometimes have limited access to information collected on our website, including your Personally Identifiable Information, in the course of providing products or services to us. Access to your Personally Identifiable Information by these Outside Contractors is limited to the information reasonably necessary in order for the Outside Contractors to perform their limited function for us. We also require that these Outside Contractors (i) protect the privacy of your Personally Identifiable Information in a manner consistent with this Privacy Policy, and (ii) not use or disclose your Personally Identifiable Information for any purpose other than providing us with the products or services for which we contracted.
Email Communications
We want to make the experience for you as easy as possible when visiting our website. One of the ways that we do this is with communication through email. We believe our email messages will provide you with useful information about travel-related special offers available through our website. You always have the option to choose not to receive any of our email communications via an unsubscribe link in each and every mailing. This way you control the emails that you do and do not wish to receive from us. OStravel.ca will only mail to those who have opted-in to be mailed to and if you have chosen to unsubscribe to our email mail list, we will cease all sends within 10 days of your original request. Please note that during this 10 day period you may or may not receive another email send from us. Once you have unsubscribed from any email send, OStravel.ca must receive an explicit request from you to re-subscribe before we can send any future email communications to you.
Each of OStravel.ca’s email communications includes a relevant subject line, our full company name, our postal address and an easy method of contacting us at any time.
Sale of Business We reserve the right to disclose and/or transfer information (including your Personally Identifiable Information) to a third party in the event of a proposed or actual
sale, merger or other transfer of all or substantially all of the assets of OStravel.ca, provided that the third party agrees to adhere to the terms of this Privacy Policy.
Third-Party Sites
OStravel.ca will not disclose or sell any of your personal information, including your name, address, credit-card number, shopping, or transaction history to any third party without your permission. Please be aware that our site contains links to other sites and that the privacy practices of other sites may differ from those of OStravel.ca. In certain situations, you may link to another site within a OStravel.ca frame that shows a OStravel.ca URL. In these cases OStravel.ca makes all reasonable efforts to confirm the security and privacy practices of these sites, but despite the OStravel.ca frame and URL, each site is responsible for its own privacy practices.
Changes to the Privacy Policy
Please refer back to this Privacy Policy on a regular basis. By using our website, or any of our online products or services, you agree to the terms of this Privacy Policy. If we decide to change our privacy policy, we will post those changes to this privacy statement page, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
How to Contact Us
If you have any questions about this Privacy Policy or feel that we are not abiding by the terms of our posted Privacy Policy, please contact our privacy officer Toll Free:1.800.769.2922 or locally at 905.272.1023
